{"page":{"id":117736735004,"body_html":"\u003cp\u003e\nAt \u003cstrong\u003eSerious Detecting\u003c\/strong\u003e, we work hard to get your metal detectors and accessories to you quickly and safely. Below you’ll find our complete shipping and delivery information—written simply, so you know exactly what to expect when placing an order with us.\n\u003c\/p\u003e\n\n\u003ch2\u003eFree Shipping Over $99\u003c\/h2\u003e\n\u003cp\u003e\nShipping is \u003cstrong\u003eFREE\u003c\/strong\u003e on all orders over $99 within the Contiguous United States  \n(\u003cstrong\u003eProspectors Dream products excluded\u003c\/strong\u003e).  \nIf you live outside the contiguous U.S., place your items in the cart to view accurate shipping rates.\n\u003c\/p\u003e\n\n\u003ch2\u003eShipment \u0026amp; Transit Times\u003c\/h2\u003e\n\u003cp\u003e\nOrders for in-stock items placed before \u003cstrong\u003e3:00 PM ET\u003c\/strong\u003e on business days typically ship the same day (pending verification).  \nOrders placed after this time, or over the weekend, ship the next business day. If there is any issue with your order, our team will reach out within one business day.\n\u003c\/p\u003e\n\n\u003ch2\u003eUsed Items\u003c\/h2\u003e\n\u003cp\u003e\nMost used items ship the same day when orders are placed, processed, and verified by \u003cstrong\u003e1:00 PM ET\u003c\/strong\u003e, Monday–Friday. Orders requiring verification or placed after the cutoff ship the next business day.\n\u003c\/p\u003e\n\n\u003ch2\u003eDelivery of Oversize Items\u003c\/h2\u003e\n\u003cp\u003e\nOversize or heavy items ship via truck freight and may require an extra day for processing.  \nTypical delivery time is \u003cstrong\u003e7–10 business days\u003c\/strong\u003e, with extended times for rural areas.\n\u003c\/p\u003e\n\n\u003cp\u003e\nTruck deliveries require an appointment. The carrier will contact you to schedule it.  \nAn adult must be present to receive, inspect, and sign for the delivery.  \nMissed appointments may incur a rescheduling fee based on the carrier’s policy.\n\u003c\/p\u003e\n\n\u003cp\u003e\nTruck deliveries include threshold service only. White-glove, inside delivery, after-hours, or weekend service may be available for an additional charge, which we cannot guarantee or cover.  \nFreight shipments cannot be delivered to PO boxes, APO\/FPO addresses, or locations outside the continental U.S.\n\u003c\/p\u003e\n\n\u003ch2\u003eSignature Required\u003c\/h2\u003e\n\u003cp\u003e\nMost shipments require an adult signature upon delivery. Packages cannot be rerouted or picked up from UPS without authorization.  \nIf UPS cannot successfully deliver after several attempts, they may bring the package to a UPS Access Point.\nIf you need help coordinating delivery, please \u003ca href=\"https:\/\/seriousdetecting.com\/pages\/contact-us\"\u003econtact us\u003c\/a\u003e.\n\u003c\/p\u003e\n\n\u003ch2\u003eDamaged or Missing Items\u003c\/h2\u003e\n\u003cp\u003e\n\u003cstrong\u003eDamaged packages:\u003c\/strong\u003e If your order arrives damaged, keep all original packaging and contact us immediately. This allows us to file a claim and replace your item quickly. Please do not return a damaged item without contacting us first, as it delays processing.\n\u003c\/p\u003e\n\n\u003cp\u003e\n\u003cstrong\u003eMissing items:\u003c\/strong\u003e Missing item claims must be reported within \u003cstrong\u003efive business days\u003c\/strong\u003e of delivery.\n\u003c\/p\u003e\n\n\u003cp\u003e\n\u003cstrong\u003eTruck freight deliveries:\u003c\/strong\u003e When receiving a freight shipment, carefully inspect the item before signing.  \nDo \u003cem\u003enot\u003c\/em\u003e sign the delivery manifest until you confirm the correct model and condition.  \nOnce signed, we cannot file a damage claim on your behalf.\nIf damage is found, note it on the manifest and contact us within \u003cstrong\u003e48 business hours\u003c\/strong\u003e.\n\u003c\/p\u003e\n\n\u003ch2\u003eInternational Shipping\u003c\/h2\u003e\n\u003cp\u003e\nWe ship throughout the U.S., Canada, and to over 200 countries where allowed by manufacturers.  \nInternational shipments may incur taxes, duties, customs fees, and brokerage charges, which must be paid by the recipient.\n\u003c\/p\u003e\n\n\u003cp\u003e\nDue to high international shipping costs, we cannot ship orders containing backordered items. We will hold the order until all items are available. Contact us if you wish to make changes.\n\u003c\/p\u003e\n\n\u003cp\u003e\nIf an international shipment is refused or returned, any fees or shipping charges incurred will be the responsibility of the customer.\n\u003c\/p\u003e\n\n\u003ch2\u003eOrder Transit Times\u003c\/h2\u003e\n\u003cp\u003e\nTransit times depend on the shipping method selected at checkout.  \nPlease allow extra time for shipments to U.S. territories, PO boxes, or military APO\/FPO addresses.\n\u003c\/p\u003e\n\n\u003ch2\u003eExpedited Shipping Options\u003c\/h2\u003e\n\u003cp\u003e\nExpedited options are shown at checkout and are subject to item availability. Orders placed before \u003cstrong\u003e1:00 PM ET\u003c\/strong\u003e typically ship the same business day.\n\u003c\/p\u003e\n\n\u003cul\u003e\n  \u003cli\u003eSuper Saver (7–10 Business Days)\u003c\/li\u003e\n  \u003cli\u003eStandard Shipping (3–7 Business Days)\u003c\/li\u003e\n  \u003cli\u003eUPS 3-Day Select\u003c\/li\u003e\n  \u003cli\u003eUPS 2nd Day Air\u003c\/li\u003e\n  \u003cli\u003eUPS Next Day Air\u003c\/li\u003e\n  \u003cli\u003eUSPS Priority Mail\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003cp\u003e\nExpedited shipping is not available for U.S. territories, PO boxes, or APO\/FPO addresses.\n\u003c\/p\u003e\n\n\u003ch2\u003eShipping to PO Boxes \u0026amp; APO\/FPO Addresses\u003c\/h2\u003e\n\u003cp\u003e\nYes—orders can be shipped to PO boxes and military APO\/FPO addresses.  \nPlease allow \u003cstrong\u003e6–8 weeks\u003c\/strong\u003e for APO\/FPO deliveries.\n\u003c\/p\u003e\n\n\u003ch2\u003eOrder Tracking\u003c\/h2\u003e\n\u003cp\u003e\nOnce your order ships, you will receive an email with tracking information.  \nYou may also track your order \u003ca href=\"https:\/\/seriousdetecting.com\/pages\/order-tracking\"\u003ehere\u003c\/a\u003e.\n\u003c\/p\u003e\n\n\u003cul\u003e\n  \u003cli\u003eEnter your Serious Detecting order number and email address, OR\u003c\/li\u003e\n  \u003cli\u003eLog into your account and view tracking under your order history.\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch2\u003eDelivery Requirements\u003c\/h2\u003e\n\u003cp\u003e\nA signature is required for most deliveries. If you need help arranging delivery, please \u003ca href=\"https:\/\/seriousdetecting.com\/pages\/contact-us\"\u003econtact us\u003c\/a\u003e.\n\u003c\/p\u003e\n\n\u003ch2\u003eHazardous Goods\u003c\/h2\u003e\n\u003cp\u003e\nSome items are classified as hazardous and must ship via ground within the United States only.  \nFor details, see the \u003ca href=\"http:\/\/www.ups.com\/content\/us\/en\/resources\/ship\/hazardous\/service_definition.html\"\u003eUPS hazardous goods guidelines\u003c\/a\u003e.\n\u003c\/p\u003e\n\n\u003ch2\u003eOrder Verification\u003c\/h2\u003e\n\u003cp\u003e\nTo protect customers from fraud, some orders may require additional verification.  \nIf verification is needed, we will contact you within one business day with instructions.\n\u003c\/p\u003e","created_at":"2023-05-23T11:41:09-04:00","published_at":"2019-08-30T18:03:34-04:00","updated_at":"2026-03-18T16:14:47-04:00","handle":"customer-care__shipping-delivery","title":"Shipping \u0026 Delivery Information – Fast, Reliable Service"}}