Serious Detecting is staffed by people who hunt. When you call or write, you're talking to someone who has swung the machine you're asking about, in the kind of ground you're asking about — not a call center reading a spec sheet.
We reply the same business day on anything that reaches us Monday through Friday, 10:00 a.m. to 4:00 p.m. Eastern. Messages that land overnight or on a weekend get answered the next business morning.
Getting a Useful Answer Faster
The most common question we get is "which detector should I buy?" — and the honest answer always depends on you. Tell us these four things and we can usually narrow our full range of metal detectors down to two or three:
- Where you hunt — plowed fields, city parks, dry sand, saltwater beach, mineralized desert, woods and old homesites
- What you're after — coins, jewelry, relics, gold nuggets, meteorites, or a bit of everything
- Your experience level — first detector, or adding to machines you already run
- Your budget — including whether it needs to cover a coil, pinpointer, and digger too
If a cheaper detector is the better answer for how you hunt, we'll say so. That's the whole reason to buy from a specialist instead of a marketplace listing.
Prefer to work it out yourself first? The Metal Detector Selector narrows the field in about a minute, and our complete buyer's guide walks through the trade-offs before you shop.
Already Know What You Need?
A lot of questions have a faster answer than waiting on a reply. Start here:
- Just want to browse? — see every machine we stock in metal detectors for sale, or jump to beginner detectors, beach detectors, or gold prospecting gear
- Order status, returns, warranty or repairs — Customer Care has order tracking, our return process, and warranty contacts in one place
- Will this coil fit my detector? — check the compatibility lists for Minelab, Nokta, XP, Garrett, and Fisher
- Lost your manual? — we host instruction manuals for current and discontinued machines
- Comparing two specific detectors? — our comparison guides put them head to head
- Brand new to this? — start with Getting Started With Metal Detecting
- Buying for a club, agency, school or business? — we offer volume pricing on larger and commercial orders. Send us a note with quantities and we'll quote it.
Ways to Reach Us
Phone: (844) 771-0707 — Monday to Friday, 10:00 a.m. – 4:00 p.m. ET
Email: support@seriousdetecting.com
Live chat: click the chat bubble in the lower corner of any page
Form: use the form below — it reaches the same inbox
If you're writing about an existing order, include your order number and we'll skip a round trip.
Come See Us in Ypsilanti
We have a real showroom, not just a warehouse with a website in front of it. You're welcome to come in, put your hands on the metal detectors you're weighing up, compare them side by side, and get a straight answer in person. Our address and a map are below.
Serious Detecting is a family-owned, authorized U.S. dealer — in business since 2013, rated 4.9 stars by thousands of verified buyers.